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FAQs

Do you allow returns and exchanges?

Yes, we gladly accept returns within 60 days of your purchase (30 days for Squeaky Shoes). Items must be in new, unworn condition with all original packaging. Please email us at hello@littlemaesboutique.com before sending back the return. The customer is responsible for return shipping costs.

Please mail back to:

Little Mae’s Boutique
124 E 1100 S
Payson, UT 84651

Exchanges are not accepted. If they item does not work, please return and reorder the correct size.

How long will it take to get my refund?

Please allow 7 business days for refunds to be processed.

What do I do if I received damaged or defective shoes?

Although it is rare, occasionally we have shoes that may have defects. If you receive a damaged or defective shoe please first visit our troubleshooting page if it is an issue with a squeaker. If those steps do not work, please email us at hello@littlemaesboutique.com and we will correct the issue.

How much is shipping? Do you provide tracking info?

Shipping is FREE on orders over $50! Orders under $50 are charged $3.99 for shipping.

Please note the following shipping times:

Squeaky Shoes, Teething Necklaces and Gumball Necklaces

These items ship out within 1 business day of your purchase. They are shipped with USPS First Class mail, which typically takes 2-4 business days. Once the order has been shipped, you will receive an email confirmation with your tracking number. 

ALL OTHER ITEMS IN OUR STORE

Shipping and delivery takes approximately 3-4 weeks. Once the order has been shipped, you will receive an email confirmation with your tracking number. Please note that it can take some time for your tracking number to link to your package, so do not be alarmed if it does not link immediately. Because our items ship from different warehouses, you may receive multiple packages with different tracking numbers. Your packages may not all arrive at the exact same time

Do your shoes run true to size?

Most of our shoes run true to size, but some people find that the larger sizes run small. Please reference the sizing chart before purchasing as each brand runs differently. Make sure to measure your child’s foot by having your child stand on a piece a paper. Mark the heel and big toe and then measure.

How do your remove the squeaker?

Simply use your nails or a pair of tweezers to pull out the round, white plastic piece on the inside heel of each shoe. Store the squeakers out of reach of children as they are a choking hazard.